In this video Maria Ploumaki at TEDxYouthZurich describes the most important skills behind successful negotiation and explains how to develop

In this video, Maria Ploumaki at TEDxYouth@Zurich describes the most important skills behind successful negotiation, and explains how to develop and master such qualities. Ponder upon the implications of this video and then engage in an active discussion with your peers. https://youtu.be/pjlPgJ1wBdM
Share what you garnered from the video.
What are your thoughts on negotiating in various situations, and the skills needed?
Support your response with at least one credible reference.